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Service Encounters in Tourism, Events and Hospitality : Staff Perspectives
This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles.Using data from research completed in these industries, it hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge.A key feature of this volume is that it focuses on staff perspectives and perceptions of service encounters and delivery rather than on customer or management perspectives.This will provide students, lecturers, management and customers with fresh and clear understandings of the demands made on staff, but also the perspectives from which the demands are seen.The chapters clarify to students how to apply academic knowledge within customer service contexts and include learning objectives, questions and summaries.
Price: 24.95 £ | Shipping*: 3.99 £ -
Staff Forums
Staff forums are a fantastic way to give your people a dynamic voice in your organisation.Run by staff for staff, they are an opportunity to discuss matters that affect the workplace as well as being a positive space to have informal conversations that might not be possible or practical in everyday meetings.If you have ever considered setting up a staff forum or are curious about the concept, this guide shows you how it works.It considers the benefits of staff forums, practicalities of setting up and running meetings, how to feedback to a senior leader and how to ensure continuity of the forum. What does it cover?* Why have a staff forum* Constituting the forum* Before the meeting* On the day* After the meeting* TroubleshootingWho should buy this book?Senior management who wish to encourage a forum in their organisation or any staff members who feel a forum will benefit their workplace.
Price: 8.95 £ | Shipping*: 3.99 £ -
Understanding Prison Staff
The past decade has seen dramatic growth in every area of the prison enterprise.Yet our knowledge of the inner life of the prison remains limited.This book aims to redress this research gap by providing insight into various aspects of the daily life of prison staff.It provides a serious exploration of their work and, in doing so, will seek to draw attention to the variety, value and complexity of work within prisons.This book will provide practitioners, students and the general reader with a comprehensive and accessible guide to the contemporary issues and concerns facing prison staff.
Price: 43.99 £ | Shipping*: 0.00 £ -
Staff Bearer Longsleeve
Wardruna Longsleeve with the Staff Bearer design printed on front, and the Rune logo printed on the back.Design by Jakub Vani The Raven from the NorthRed print on EcoFriendly apparelColor black100 combed organic cottonJersey 190 gm2Wash with cold water and dry on a lineGenre World Music Folk
Price: 34.9 £ | Shipping*: £
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'How many staff?'
The number of staff can vary depending on the organization or company being referred to. It could range from a few employees in a small business to hundreds or even thousands in a large corporation. The specific number of staff would need to be provided in order to give an accurate answer.
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What about Gandalf's staff?
Gandalf's staff is a powerful and iconic symbol of his wizardry. It is a tool that he uses to channel his magical abilities and perform feats of sorcery. The staff is also a physical representation of his authority and wisdom, and it plays a crucial role in many of his most memorable moments throughout the "Lord of the Rings" and "The Hobbit" series. Additionally, the staff is imbued with special properties that aid Gandalf in his quest to defeat the forces of darkness.
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What is the reason for the staff shortage in the hospitality industry and what is the solution?
The staff shortage in the hospitality industry can be attributed to several factors such as the impact of the COVID-19 pandemic leading to layoffs and career changes, low wages and lack of benefits, demanding work hours, and limited career advancement opportunities. To address this issue, the industry can consider offering competitive wages and benefits, providing more flexible work schedules, offering training and development programs to enhance skills and career growth, and creating a positive work environment to attract and retain employees. Additionally, collaborating with educational institutions to promote hospitality careers and investing in recruitment efforts can help alleviate the staff shortage in the industry.
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What is a staff company?
A staff company is a type of business that provides employees to other companies on a temporary or permanent basis. These employees are typically hired by the staff company and then assigned to work at the client company to fulfill specific job roles or projects. Staff companies handle the recruitment, hiring, payroll, and benefits for the employees they provide, allowing the client company to focus on their core business activities. This arrangement can help businesses save time and resources by outsourcing their staffing needs to a specialized agency.
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The Broken Rune Staff
Helistra, daughter of Speedwell who is one of four Forestalls who tend the wellbeing of the forests, marries Grimstone, a fellow Forestall.She becomes a mother when their son is born, Tomin. But when Tomin is being taught the ways of the forest, a knowledge she has been denied, a jealousy arises within Helistra, feeding an evil that has always lurked deep inside her that turns into a hatred that sees her kill Grimstone with his own Rune Staff!As she strikes, she breaks the rune staff leaving a piece lodged inside of Grimstone.An explosion of white light turns him into stone and makes Helistra disappear.Years pass by as Helistra grooms the broken rune staff in the dark evil that has consumed her.Her poisoned mind will not rest until the forests and its keepers are totally destroyed!So the paths of conflict and destiny entwine as Speedwell pursues his daughter to make Grimstones broken rune staff whole again to stop her evil, but how and at what cost?
Price: 16.99 £ | Shipping*: 3.99 £ -
Ryman Lanyard Staff, Black
This Ryman textile Lanyard is Black with Staff printed in White. Ideal for staff members this lanyard has a safety release and is suitable for most badges with clips.. Black - Staff printed in white. Length 88cm x 2cm width
Price: 2.99 £ | Shipping*: 4.95 £ -
Shepherd Staff Halloween Cosplay Walking Stick Egyptian Style Staff Scepter Cane party Cosplay
Shepherd Staff Halloween Cosplay Walking Stick Egyptian Style Staff Scepter Cane party Cosplay
Price: 3.91 £ | Shipping*: 1.99 £ -
Staff Retention Techniques Certificate Course
Course Description Staff retention is a growing concern, but by having a proper staff retention strategy in place you’ll be able to keep your top employees. Recruiting and training a new employee is time-consuming and costs a great deal of revenue – it’s much more beneficial to the business to keep current employees satisfied in their job. Understanding your employees and having proper retention strategies in place is key to retaining employees long-term. This course on staff retention will look at the four main trends that contribute to employees leaving their jobs, including compensation and benefits, career growth, flexible working schedules, and training and development, and how you can create a strategy to improve these areas and retain your employees. You will Learn: What the main factors are that lead to employees leaving their jobs and what you can do to prevent this. How to come up with competitive compensations and benefits plan. How to encourage career advancement and growth opportunities in your company. The benefits of flexible working, both to the employer and employee. How to implement various training and development techniques and the benefits of encouraging training in the workplace. Benefits of Studying This Course You will learn what drives employees to leave and with this knowledge be able to implement preventative measures. You will learn how implementing employee retention programmes can help reduce unnecessary turnover costs. You will gain insight into retaining a positive and motivated body of staff. You will learn the benefits that retaining your staff can bring to your business. Your knowledge will allow you to formulate an effective retention plan that works for your employees and business. Who can take the course?Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course. What is the structure of the course?The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience. Where / when can I study the course?You can study the course any time you like. Simply log in and out of the web-based course as often as you require. The course is compatible with all computers, tablet devices, and smartphones so you can even study while on the move! Is there a test at the end of the course?Once you have completed all modules there is a multiple-choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken a time and location of your choosing. What is the pass mark for the final test?The pass mark for the test is 70%. If you don’t pass the test the first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course. When will I receive my certificate?Once you have completed your test you can log in to your account and download/print your certificate any time you need it.How long does it take to complete the course?We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test. Course Content Module 1: Staff Retention Techniques Introduction Module 2: Compensation and Benefits Module 3: Career Advancement and Opportunities for Growth Module 4: Flexible Work Schedules Module 5: Training and Development Course Detail Course Access: Lifetime Exams Included: Yes Compatibility: All major browsers/devices Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases.
Price: 29.00 £ | Shipping*: £
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Is the staff too short?
It depends on the specific context and needs of the organization. If the workload is overwhelming and causing burnout among the staff, then the staff may be too short. However, if the current staff is able to effectively manage the workload and meet the organization's goals, then the staff may not be too short. It's important for organizations to regularly assess their staffing levels and make adjustments as needed to ensure that the workload can be effectively managed.
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What about Son Goku's staff?
Son Goku's staff, also known as the Power Pole or Nyoi-Bo, is a magical staff that was given to him by his grandfather. It has the ability to extend and retract to great lengths, making it a versatile weapon in combat. The staff also has the ability to be used as a flying Nimbus cloud, allowing Goku to travel quickly through the air. It is a powerful and iconic weapon in the Dragon Ball series, and has been used by Goku in many of his battles.
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What is a Bo staff?
A Bo staff is a long stick or staff typically made of wood, ranging from 5 to 9 feet in length. It is commonly used in martial arts, such as karate and bojutsu, for striking, blocking, and spinning techniques. The Bo staff requires skill and practice to wield effectively and is a versatile weapon that can be used for both offensive and defensive purposes.
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Is cleaning staff a profession?
Yes, cleaning staff can be considered a profession. Professionals in this field often undergo training to learn proper cleaning techniques, safety protocols, and how to use cleaning equipment effectively. They may also specialize in specific areas such as residential cleaning, commercial cleaning, or industrial cleaning. Additionally, many cleaning staff take pride in their work and strive to provide high-quality service to their clients.
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